Please allow 48 hours (i.e. 2 working days), excluding weekends and Bank Holidays, for your request to be processed. Please note that if you choose a pharmacy as a collection point, the turnaround time is at least 3 working days rather than the usual 2 if collecting your prescription from the surgery. Please speak to your chosen chemist to find out how long it will normally take. Online requesting should not be used for urgent prescriptions. Thank you.